The service was excellent and staff members were very helpful.
Sraightforward, simple, genuine
It good experience and warm welcoming
Worst Customer service I have ever received from a travel company. From only fault of their own, the flights were booked at the wrong time and from the wrong airport and when changing the booking they then proceeded to charge an extra £25 for the service. The customer service team were rude, had not empathy and I received no apology or help with any of the booking.This company should be ashamed of how they treat their customers. NEVER AGAIN!!
Enough information to choose the most competitive carrier.Your staff were excellent in communicating information back to me
I booked 2 tickets and later on for name change had to pay about £175. I got new iternary with changed name. On the day of flight , check in agent told me that I had cnncelled my flight only name change passenger was on the flight list, I never cancelled my flight and I had to buy a new ticket, so on my return I would expect refund
Great service ever
noel was very good new his stuff
Easy to book online and flights were excellent
Very easy to book on line and also helpful in email queries. I would use them again.
very good service
They were very flexible in changing the reservation and dealing with delayed payment of my booking.
Good service, Very efficient. Highly recommend.
I have to admit, I was a bit spectual to start with. But, from booking to checking-in has been a great experience, I will definitely use this site again.
I have used Travelpack before, and find it very easy to make a booking
Jane knew exactly what she was talking about and I felt I was being treat with respect and dignity and felt that I was the most important customer that travelbag had.