Travelpack Customer Reviews
Travelpack get some great reviews from our customers. Here is a random selection of those who commented using our online survey or who have written in about our call centre agents.

Compiled From :

1649
Customer
Review
(last 12 months)

Service Rating

(last 12 months)
88%
Date Service Score Comments
Flights to United States of America
27-Jul-2017
Excellent

Customer Comments

I got my flights through travel
Pack on line and did not have a problem in doing so. However my flight never went ahead as there was a problem with my ESTA
I needed to get to Boston Massachusetts to see my son get married.
I phoned up and told Lina sorted everything and she got me the best deal!
Thank you

Flights to India
25-Jul-2017
Excellent

Customer Comments

Quick and easy to book also the cheapest!

Holiday to Spain
25-Jul-2017
Excellent

Customer Comments

The gentleman who booking my holiday ticket was so helpful,He know his job and make customer happy.Great sevice.

Flights to India
25-Jul-2017
Excellent

Customer Comments

Online purchase quick and easy

Flights to United States of America
25-Jul-2017
Excellent

Customer Comments

Fast booking, and everything went smoothly.

Flights to Spain
24-Jul-2017
Bad

Customer Comments

Dar la oportuna información!

Our Response

Hola,

Gracias por tomarse el tiempo para darnos información, usaremos esta información para continuar mejorando nuestro servicio. Siento mucho que sienta que nuestro servicio no fue satisfactorio. Si desea ampliar los problemas específicos que ha enfrentado por favor envíenos un correo electrónico a customer.support@travelpack.com y uno de nuestros asesores de relaciones con clientes investigará su queja.

Muchas gracias

Flights to Austria
24-Jul-2017
Excellent

Customer Comments

Flights easily booked with confirmation and etickets coming through in a matter of minutes. The Travelpack price was very competitive compared to competitors and the airline website.

Flights to United States of America
22-Jul-2017
Good

Customer Comments

Booking the flights was easy and I am happy with them. Although when I went to check some information I struggled as the reference I needed on my paperwork was not obvious. I also booked a hotel I since seen some feedback and now not sure I habVe made the right choice.

Flights to United States of America
22-Jul-2017
Excellent

Customer Comments

Excellent price! Easy use of website. Would use again.

Flights to Ethiopia
21-Jul-2017
Good

Customer Comments

Easy to use

Flights to Ukraine
21-Jul-2017
Excellent

Customer Comments

Excellent service I'll recommend

Flights to Finland
20-Jul-2017
Excellent

Customer Comments

easy to use, good price clear invoicing

Flights to South Africa
20-Jul-2017
Excellent

Customer Comments

Best service ever..always reliable and you won't go wrong with travel pack.. I love their customer service...

Flights to China
19-Jul-2017
Excellent

Customer Comments

Overall and very straightforward and purchase experience. The prices was good and excellent value for money.

Flights to Canada
18-Jul-2017
Excellent

Customer Comments

I had very good service from your representatives when I at your office she was happey to halp abound my question good service all round

Flights to China
18-Jul-2017
Good

Customer Comments

I had no problems..excellent service...I will use them again.

Flights to India
17-Jul-2017
Excellent

Customer Comments

Travelpack always have the best deals and the thing that impresses me the most is their customer service.

Flights to India
16-Jul-2017
Excellent

Customer Comments

No issues with price and service.

Flights to Australia
15-Jul-2017
Excellent

Customer Comments

Great service. Easy to use and straight forward.

Flights to Russian Federation
15-Jul-2017
Poor

Customer Comments

Отвратительнвй сервис! Мне нужно было 2 билета, с разной датой обратного полёта. Я бронировала одновременно, и на одном из билетов сайт завис. Когда я попробовала забронировать ещё раз они подняли цену более чем на 100$. Я позвонила, объяснила ситуацию, мне сказали, что у них больше нет билетов по такой цене. И предлагали купить дороже. Я не стала и воспользовадась другой компанией.

Our Response

Спасибо за ваш отзыв

Мы сожалеем о каком-либо разочаровании.

В отношении вашего второго места, когда вы пытались заказать, это может быть недоступно.Наш сторонний поставщик данных отображает тарифы, и они всегда доступны для бронирования любому, кто просматривает тариф. Вероятно, это будет случай, когда ваше место затем было забронировано в другом месте, а затем отобразился следующий доступный тариф.

Мы надеемся, что это поможет.

спасибо