They helped me to book my ticket during this COVID -19, they always reply to my all email, they have Excellent services
Excellent. My case was handled by Suk. He knew what mygroup required and delivered it in timely manner and on the budget.
The worst company I ever came across. Don’t ever use this company. I don't know how they are on sky scanner. If your flight is cancelled you will never get refund.
Great service, good customer service
Effective and fast
They helped me to book my ticket during this COVID -19, they always reply to my all email, they have Excellent services,
They were quick in responding and provided the required information tickets
was ease of use and good assistance from the people i spoke to
Excellent . I'd always recommend Travel pack to my friends
Had to change ticket Date, most helpful, no problems, would use again for sure.
Poor. Waiting refund or voucher for 2 months AFTER the airline confirmed they have refunded the flights. £3000 out of pocket and appalling customer service telling me they will not even look at the refund for 3 months. EU law is 7 days so having to go to banks /small claims. Never again will I use this firm.
Despite the Covid19 pandemic & a much increased workload, Travelpack were extremely responsive & helpful in getting my flights rebooked for later in the year. I was very impressed & will definitely be using them again to book my long haul flights.
Very bad service. I will never use travelpack for my last life. When I ask something, they don’t react action. Even I emailed to them they do not answer. I am really disapointed
by giving a full refund instead of the charges they make on the refund
Very good exchange rate and good service
Dont know .
Not to trust!cancelled flight , never informed me till I called them same day had my flight .they don't refund me as requested but only telling me that British will issue a voucher which I don't want .British airways says in it site that you can request from your agent a voucher or full refund .contacting my bank and advice bureau to get through
It was Very nice
i had difficulty getting through due to the current situation but once i was through the agent resolved my problem with 100% satisfaction
im waiting to contact with me nothing only i contract them